What We Offer
(IBPX)
Integrated Business Planning and Execution (IBPX) is a sophisticated approach designed to unify and streamline the planning and execution processes within a business. By integrating various planning activities, such as financial, supply chain, and sales and operations planning, IBPX aims to eliminate the traditional silos that often impede efficient decision-making and execution.
- Enhanced Visibility
- Real-Time Monitoring
- Improved Efficiency
- Cost and Performance Improvements
We Can Help You Succeed
Features that make our AI IP PBX special
AI Voice Bots
These advanced virtual assistants powered by artificial intelligence provide customer service improvements by automating tasks and offering real-time information via voice interactions.
Natural Language Processing (NLP)
This allows an AI PBX to understand and interpret human speech, providing enhanced capabilities such as voice recognition, sentiment analysis, and intelligent conversation management during customer interactions.
IVR with conversation AI
*IKIT AI PBX has an in-built IVR solution that uses artificial intelligence to understand natural language input from callers, improving caller interactions by providing pertinent information quickly while routing calls more efficiently.
Intelligent call management
It leverages AI and advanced call routing techniques to optimize the handling of incoming and outgoing calls within a business communication system. It ensures that calls are directed efficiently to the right individuals or departments.
Auto attendant with virtual assistant
*IKIT combines an auto attendant feature with a virtual assistant to provide automated call handling and assistance, streamlining communication for a more productive, customer-friendly experience.
AI Chatbots
*IKIT provides AI Chatbots that are easily integrated with other systems and take advantage of artificial intelligence to engage in intelligent conversations to facilitate customer support and information delivery more quickly and efficiently.
Smartphone as an extension
*IKIT IP PBX can connect with smartphones through a SIP extension within the Wi-Fi range. This feature helps to receive and make calls while roaming around the premise / nearby location.
Voice logger
*IKIT IP PBX has in-built call recording software which enables you to record both incoming & outgoing calls for quality monitoring and dispute resolution. You can filter the files based on source, destination, time, and duration.
Web-based receptionist console
IP PBX enables the operator to view detailed information about PBX activities in real time. It helps the operator to operate efficiently and perform quality monitoring with its enhanced features.
Audio conference bridging
With an in-built audio conference facility, *IKIT IP PBX enables all users to host conference calls with a protected password. It supports multi-party conferencing with 6 or more people. The talker optimization feature enables the talker who is not speaking to be muted ensuring there is no build-up in background noise.
Video calling & conferencing
*IKIT IP PBX supports superior-quality video calling. Needs no other hardware except video cameras. Multiple participants and presenter can share their videos simultaneously over the web using the built-in or external webcam.
Distributed office setup
With *IKIT distributed office setup, you can connect office locations/branches for seamless communication. It eliminates site-to-site calling costs and can be managed from one location.
Seamless integration with existing PBX
*IKIT IP PBX can be integrated seamlessly with existing EPABX and ensures to provide advanced features like – voicemail to email, IVR, distributed office setup, and unlimited voice recording.
Seamless integration with 3rd party software
*IKIT can be integrated seamlessly with 3rd Party tools – Email, SMS, WhatsApp, Social Media, Chat, CRM, PMS, HMS, ERP, etc which will help to enhance customer service and increase organisational efficiency.